Frequently Asked Questions
Here, you’ll find answers to common questions about our handcrafted soy candles and our business. If you have any additional questions, feel free to contact us!
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What makes Hudson Avenue Company candles different?
Our candles are handcrafted using 100% natural soy wax, which burns cleaner and longer than traditional paraffin wax. Each candle is poured in micro batches to ensure exceptional quality and attention to detail. Additionally, our candles are vegan and free from animal-sourced ingredients, providing an eco-friendly and ethical option for your home.
Why choose soy candles over traditional paraffin candles?
Soy candles offer numerous benefits over paraffin candles, including:
- Cleaner burning with minimal soot and smoke
- Longer-lasting burn time
- Better scent throw
- Eco-friendly and biodegradable
- Free from harmful toxins
How should I care for my soy candles?
To get the most out of your soy candles, follow these care tips:
- Trim the wick to 1/4 inch before each use
- Allow the candle to burn for at least 2-3 hours during the first burn to create an even wax pool
- Avoid burning the candle for more than 4 hours at a time
- Keep the candle away from drafts, pets, and children
How long do your candles typically last?
Soy candles generally burn longer than paraffin candles. Depending on the size of the candle and proper care, our candles can last anywhere from 30 to 50 hours or more.
Do you offer custom or bulk orders?
Yes, we do offer custom and bulk orders for special events, businesses, and more. Please contact us directly to discuss your specific needs and for pricing information.
How can I clean up spilled soy wax?
Soy wax is biodegradable and water-soluble, making it easy to clean up with just soap and water. Simply let the wax harden, then scrape off as much as you can before cleaning the area with warm, soapy water.
Do you offer a subscription service?
Currently, we do not offer a subscription service, but we are always looking for ways to better serve our customers. Stay tuned for updates by signing up for our newsletter.
Can your jars be recycled?
Yes, our candle jars are made from recyclable materials. After enjoying your candle, simply clean out any remaining wax and place the jar in your recycling bin or repurpose it for storage or decoration.
Where do you ship?
We currently ship to locations within the United States. We are working on expanding our shipping options and hope to offer international shipping in the future. Please check our shipping policy for the latest updates.
If you didn't find the information you were seeking, don't hesitate to reach out to us anytime on the Contact Us page!